Support

If you have questions or run into problems with your game server, we're happy to help.

Support ticket

A ticket in your dashboard reaches our team directly. You will find the replies there, and we let you know by email as soon as there is a new one.

Send us an email describing your issue as precisely as possible, ideally including the server name and the affected game.

Answers to common questions about setup, balance, and cancellation are available in our documentation.

Questions about your balance, invoices, or subscription are fastest to resolve directly in your customer area or by email.